Career Opportunities

The employees of the Sulzbacher Center are a family of dedicated and talented professionals working together to help homeless men, women and children find the way home. If you are looking for an opportunity to use your skills to rebuild lives, we look forward to hearing from you.


Forward resumes via fax or e-mail to:

Human Resources Administrator
(904) 394-0472 - Fax
jobs@tscjax.org - E-mail

 

Equal Opportunity Employer:
 
Sulzbacher Center is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, disability, or any other legally protected status.

 

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Last Updated: 7/28/2017

 

ADMINISTRATIVE & SUPPORTIVE SERVICES

Communications & Special Events Manager (NEW) – The role of the Communications & Special Events Manager is to support the mission and vision of the Sulzbacher Center through the planning and execution of all of the agency’s external communications and special events.  As a key member of the Development team, the Communications & Special Events Manager works closely with all team members to ensure the agency’s financial stability and maintain and promote its relationships with donors, partners and the broader community to promote in a positive light to the public. This is a full-time, 40 hour per week, exempt position which requires a flexible schedule that includes evenings and weekends. 
Education & Experience: Bachelor’s degree required; Master’s degree preferred. Experience with design software preferred.
Skills: Outstanding oral, written and public speaking skills. Exceptional writing, editing and proofreading skills. Excellent computer skills, including proficiency in Microsoft Outlook, Word and Excel.  Excellent interpersonal skills. Must enjoy and be able and willing to work effectively with a wide variety of personalities, including residents, staff, volunteers, donors and community partners. Organized, self-motivated with strong initiative and work ethic, and the ability to work independently in a fast-paced environment. Requires high energy, passion, drive and a demonstrated ability to present the Center to the public with diplomacy, creativity and confidence. Must be detail-oriented and able to manage information accurately. Must be able to multi-task and work under deadlines. Responsible for taking independent action, developing strategies, and making quick decisions in a proactive and competent manner. Decisions may often be guided by broad objectives and goals. Able to work with limited resources to find creative and practical solutions. Must have valid Florida Driver’s License and reliable transportation. Must be able to lift at least twenty pounds.
Hours: Full Time.
 
 
Housekeeper (2 positions available) – This position must provide clean, sanitary comfortable, orderly and satisfying surroundings for the residents, employees, and public. The housekeeper promotes sanitary conditions which prevent the spread of infection and odors. 
Education & Experience: H.S. diploma/GED
Skills: Able to establish and maintain cooperative working relationships with guests, co-workers and volunteers. Able to lift up to 75 lbs. Physically able to work in a fast-paced, multi-tasked environment. 
Hours: Part Time, 6am – 10:30am.
 
Senior Maintenance Tech  – Assists in managing a comprehensive program of maintenance and custodial services that provide and maintain in an efficient and economical manner the facilities, grounds, equipment, and furnishings of the all Sulzbacher Center facilities, so that all Residents, staff, and the community are assured of clean, safe, attractive, and healthy places in which to live, work , volunteer and access services.
This is skilled position at the journeyman level in several tasks. An employee in this class performs various skilled and semi-skilled tasks in the repair and maintenance of machinery, buildings, and equipment. The employee exercises technical independence in determining work methods and procedures and may receive assignments orally or through written instructions, which may be accompanied by sketches or diagrams.  Position is the senior team member under the Director of Facilities and assists in the supervision and management of the department and it’s staff.
Education & Experience:  A  High school diploma or equivalent is required, A.A. Degree or Maintenance Certification preferred.Two-five years of basic maintenance, carpentry, electrical, and plumbing experience.
Skills: Intermediate level carpentry and painting skills are required, Supervisory experience is preferred, excellent organizational skills and the ability to motivate people, Excellent integrity and demonstrate good moral character and initiative. Exhibit a personality that demonstrates interpersonal skills to relate well with residents, staff, administration, patients and the community, demonstrate the ability to use computers for word processing, data management, and telecommunications.
Hours: Full Time.
 

FOOD AND NUTRITION SERVICES

Assistant Meal Supervisor  – The Assistant Meal Supervisor will assist with meal preparation and service and will work with guest and volunteer kitchen workers directing and assisting them to whatever degree is necessary. This is a PRN hourly position requiring a flexible schedule. Shifts include early mornings, nights and weekends. The work schedule is may be any combination of hours , 7 days per week (11:00 AM to 7:30 PM  and 5:00 AM to 1:30 PM) and will change according to staffing needs and include some holidays.
Education & Experience: H.S. diploma/GED. Florida Food Manager’s Certification or equivalent. Food service or shelter management experience.
Skills: Excellent communication and customer service skills. Able to work in commercial kitchen setting. Able to accurately record collected data. Able to establish and maintain cooperative working relationships with guests, co-workers and volunteers. Transportation and valid Florida driver’s license. Able to lift up to 20 lbs. Physically able to work in a fast-paced, multi-tasked environment. Able to work flexible times, as required, to support Food and Nutrition Services department and shelter needs.
Hours: PRN – Hours vary.
 

HEALTH SERVICES

Manager of Health Services Operations – The Manager, Health Services Operations is responsible for directing the multidisciplinary team that provides patient care at the Sulzbacher Clinic. He/she also contributes to clinic efficiency by conducting daily triage for walk-in medical patients (determining level of criticality and appointment order) when needed. The Manager works closely with other clinic managers and the Health Services Administrator to ensure clinic personnel follow approved/standardized procedures, regularly evaluates the effectiveness of the procedures, and proactively suggests improvements when needed. This position is also responsible for compliance and quality assurance activities for their respective clinics, and/or the Health Services organization.
Education & Experience: College degree required, Valid RN license preferred. Minimum 2 years’ experience in a medical / clinic or similar environment. Previous supervisory/managerial experience.
Skills: Excellent interpersonal, communication and management skills. Excellent customer service skills. Demonstrated proficiency in clinic operations, including a good understanding of electronic medical/health records, Medicaid/Medicare regulations and regulations regarding the operation of 501c3 organizations. Physically able to work in a fast paced environment. Ability to travel. Ability to provide training and educational seminars/sessions. Works in typical clinical office setting. Transportation and valid Florida driver’s license. Must be able to lift 20 pounds. 
Hours: Full Time
 
Lead Dental Assistant – The Lead Dental Assistant, under general supervision, provides a range of clinical, administrative, and staff support for the Dental Clinic. He/she assists in the performance of dental and radiography procedures, prepares and maintains dental equipment and supplies in accordance with established protocol, procedures, policies, and standards, and assists in the coordination of day-to-day patient administration, records management, and office support activities.
Education & Experience: High school diploma or GED. Certified Dental Assistant. Minimum of 3 years of experience that is directly related to the duties and responsibilities specified.
Skills: Current knowledge of and ability to follow a full range of dental clinical procedures. Ability to work as a team member within a clinical environment. Knowledge of patient evaluation and triage procedures. Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines. Knowledge of supplies, equipment, and/or services ordering and inventory control. Knowledge of Federal, State, and institutional regulations and guidelines for the provision of dental outpatient services. Ability to operate, maintain and troubleshoot a wide range of dental equipment in accordance with prescribed procedures and standards. Knowledge of radiation safety procedures, standards, and protocols. Excellent communication, organization and time management skills. Ability to expose dental radiographs. Knowledge of sterile procedures.
Hours: Full Time.
 
Dental Assistant – The Dental Assistant, under general supervision, provides a range of clinical, administrative, and staff support for the Dental Clinic. He/she assists in the performance of dental and radiography procedures, prepares and maintains dental equipment and supplies in accordance with established protocol, procedures, policies, and standards, and assists in the coordination of day-to- day patient administration, records management, and office support activities.
Education & Experience: High school diploma or GED. Certified Dental Assistant. Minimum of 6 months of experience that is directly related to the duties and responsibilities specified.
Skills: Current knowledge of and ability to follow a full range of dental clinical procedures. Ability to work as a team member within a clinical environment. Knowledge of patient evaluation and triage procedures. Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines. Knowledge of supplies, equipment, and/or services ordering and inventory control. Knowledge of Federal, State, and institutional regulations and guidelines for the provision of dental outpatient services. Ability to operate, maintain and troubleshoot a wide range of dental equipment in accordance with prescribed procedures and standards. Knowledge of radiation safety procedures, standards, and protocols. Excellent communication, organization and time management skills. Ability to expose dental radiographs. Knowledge of sterile procedures.
Hours: Full Time.
 
Medical Homeless Outreach Specialist –  The role of the Medical Homeless /Medical Veterans Outreach Specialist is to assist homeless clients primarily living on the streets or veterans and their families at risk of becoming homeless to achieve lasting recovery through supportive peer counseling, mentoring, and social support. Primary responsibilities include but are not limited to, engaging and assisting clients in following through on established treatment plans, enhancing social functioning, coordinating client needs with clinic personnel and case managers, and working to improve the client’s overall quality of life. The Specialist oversees and participates in activities to help clients achieve self-sufficiency by providing concrete examples and goals that will assist them in maintaining their housing and medical outcomes. This includes addressing individual needs for transportation, employment, and assisting clients through the application process for available resources. As one of the clients’ most personal and direct contacts, the Senior Specialist interacts in a way that fosters health, mutual respect, clear communication and positive self-regard while ensuring that services provided are culturally acceptable. 
Education & Experience: LPN, Paramedic or EMT certification with minimum 1 year experience OR Bachelor’s degree in social work OR Minimum 5 year’s related experience.
Skills: Ability to establish cooperative working relationships with clients, colleagues and volunteers; bilingual (Spanish) a plus, Excellent customer service skills, Excellent interpersonal skills and ability to work independently in a fast paced, multitasked  environment, Strong organization and time management skills, Personal car and valid Florida driver’s license with the ability to travel, Work various shifts as required to ensure that services are adequately administered and accessible to clients, Works primarily in the community, seeking out persons living in wooded areas or in the streets.
Hours: Full Time
 
Health Systems Analyst – The Health Systems Analyst is responsible for evaluating and developing strategies for the collection and use of clinical, economic and outcomes data generated by the Sulzbacher Clinics and Medical Respite. Proficient in utilizing and extracting data from EHRs and reporting applications, the Analyst is responsible for preparing and submitting required reports, including but not limited those related to grants (e.g., Uniform Data System [UDS]), quality (e.g., Patient Centered Medical Home [PCMH]), or operational requirements (e.g., Meaningful Use). He/she also works in conjunction with the Health Services Administrator and Clinic Directors / Managers to create and operationalize internal reports that provide insight to clinic efficiency, areas of improvement, and best practices.
Education & Experience: High School Diploma; Associate or Bachelor’s Degree preferred, Minimum 5 years’ experience in clinic operations with demonstrated proficiency in clinic operations, including expertise in use of electronic medical/health records, HRSA, and regulations regarding the operation of Federally Qualified Health Centers
Skills: A high degree of general computer literacy. Excellent interpersonal, communication and management skills. Transportation and valid driver’s license with the ability to travel locally. Ability to work in a fast paced environment . Works in typical clinical office setting. 
Hours: Full Time
 
Senior Respite Technician – The Senior Medical Respite Technician provides quality supportive care to residents of the Sulzbacher Medical Respite. Under the supervision of the Senior Respite Manager, the Senior Technician’s clinical duties include assisting patients with personal hygiene, accompanying patients to clinic appointments where needed, assisting patients to maintain the cleanliness of their rooms, and reporting pertinent information to the Senior Respite Manager or clinic healthcare provider. If the Senior Medical Technician is a Licensed Practical Nurse, he/she may also assist in medication management and education, wound care, and other skilled nursing activities*. The Senior Technician also coordinates with the clinic personnel, case managers and other members of the healthcare team to support efficient respite operations and ensure a positive patient experience.
Education & Experience: Licensed Practical Nurse, Current CPR certificate, Minimum 3 year’s hospital, medical office, clinic or related experience
Skills: Excellent interpersonal, communication and time management skills. Ability to work in fast paced environment. Transportation and valid Florida driver’s license with the ability to travel. Work various shifts as required to ensure that health services are adequately administered. Works in typical clinical office setting. Must be able to lift 20 pounds.
Hours: Full Time
 
Patient Services Coordinator – The role of the Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well-organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This position works closely with the Directors of Health Services Operations and Clinic Directors to evaluate existing processes and recommend/implement improvements.
Education & Experience: High School Diploma; MA with front and back office experience, Certified Medical Assistant or Nursing Assistant preferred. At least 3-5 years’ experience in a medical environment or equivalent combination of training and relevant work experience.
Skills: Proficiency in patient data tracking/medical management software. Excellent interpersonal, customer service and communication skills. Ability to provide compassionate customer service. Ability to triage and manage multiple tasks in a fast paced environment. Ability to provide training and educational seminars/sessions – previous training experience preferred. Knowledge of medical billing and insurance claim filing. Transportation and valid Florida driver’s license with the ability to travel locally. Physically able to work in a fast paced environment. Work various shifts as required to ensure that health services are adequately administered provided to patients. Must be able to lift 20 pounds.
Hours: Full Time.
 
Dental Patient Services Coordinator – The role of the Dental Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well-organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This person must be able to assist with clinical operations when necessary. This position works closely with the Dental Clinic Director to evaluate existing processes and recommend/implement improvements. 
Education & Experience: Associates degree. At least 3 years of experience in a medical or dental environment or equivalent combination of training and relevant work experience. 
Skills: Proficiency in patient data tracking/ management software. 
Excellent interpersonal, customer service and communication skills. Ability to provide compassionate customer service. Ability to triage and manage multiple tasks in a fast paced environment. Knowledge of dental billing and insurance claim filing. 
Hours: Full Time.
 
Respite Technician – The Medical Respite Technician provides quality supportive care to residents of the Sulzbacher Medical Respite. Under the supervision of the Senior Respite Manager, the Technician’s clinical duties include assisting patients with personal hygiene, accompanying patients to clinic appointments where needed, assisting patients to maintain the cleanliness of their rooms, and reporting pertinent information to the Senior Respite Manager or clinic healthcare provider. The technician also coordinates with the clinic personnel, case managers and other members of the healthcare team to support efficient respite operations and ensure a positive patient experience. 
Education & Experience: High School Diploma / GED. Credentialed Medical Assistants who have graduated from a CAAHEP or ABHES accredited medical assisting program. Certified and licensed in the state of Florida. Current CPR certificate. 
Skills: Excellent interpersonal, communication and time management skills. Ability to work in fast paced environment. Transportation and valid Florida driver’s license with the ability to travel. Work various shifts as required to ensure that health services are adequately administered. Must be able to lift 20 pounds. 
Hours: PRN.
 

SOCIAL SERVICES

Children’s Program Assistant – The Children’s Program Assistant assesses the children and their family systems, and facilitates appropriate enrichment activities in order to provide a stable and nurturing environment for the children and their families.  The Program Assistant works as a team with the Children’s Program Manager and the Family Dorm Case Managers to provide comprehensive services to the families of the Center. As one of the clients’ most personal and direct staff contact, the Program Assistant interacts with clients in a way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma and experience working with children.
Skills: Ability to establish cooperative working relationships with guests, colleagues and volunteers. Excellent customer service skills. Excellent interpersonal skills and ability to work independently in a fast paced environment. Ability to manage crisis situations.
Hours: Part Time
 
Men’s Case Manager – The role of the Case Manager is to promote the client’s achievement of self-sufficiency by providing concrete pathways that will assist them in reaching their housing, medical, and financial outcomes. In addition, the Case Manager addresses individual needs for transportation, employment, medical/mental health issues, and assists clients through the application process for available resources. The Case Manager works cooperatively with other community agencies to find additional resources for their clients and serves as an advocate against systemic barriers to homelessness. As the clients’ most personal and direct staff contact, the Case Manager interacts with clients in a way that fosters health, mutual respect, clear communication, and positive self-regard.
Education & Experience: Bachelor's Degree in Social Work or other helping profession and 1 year experience working with homeless or disabled substance abusers .
Skills: Ability to establish cooperative working relationships with clients, colleagues and volunteers. Excellent customer service skills. Excellent interpersonal skills and ability to work independently in a fast paced environment. Ability to manage crisis situations. 
Hours: Full Time
 
Advocate – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: Full Time, 3pm-11pm
 
Advocate – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: Part Time, Saturday-Sunday 7am-7pm
 
Advocate – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: Part Time, Saturday-Sunday 7pm-7am
 
Advocate – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: PRN – Hours vary.
 
EMT/Medical Advocate  – The role of the Medical Advocate in the homeless shelter environment is to attend to the medical needs of guest’s located in the shelter and assist with medical emergencies located in the shelter. The Medical Advocate must assess the needs and level of  crisis in medical emergencies to determine appropriate response: on site stabilization; hospital transport; 911 emergency call; etc. The Medical Advocate will work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility.
Education & Experience: High School Diploma or GED; Certified EMT or paramedic required, Current CPR Certification.
Skills: Excellent customer service, communication and interpersonal skills; Ability to establish cooperative working relationships with guests, co- workers, volunteers and visitors to the center; Valid Florida driver’s license and good driving record; Physically able to work in a fast-paced multitasked environment; Able to work various shifts including nights and weekends to serve the needs of the shelter.
Hours: Part Time, three days a week 3:00PM – 11:30PM.
 
ESG Outreach [2 positions available] – The role of the ESG Outreach Specialist is to assist homeless clients primarily living on the streets or veterans and their families at risk of becoming homeless to achieve lasting recovery through supportive peer counseling, mentoring, and social support. Primary responsibilities include but are not limited to, engaging and assisting clients in following through on established treatment plans, enhancing social functioning, coordinating client needs, and working to improve the client’s overall quality of life. The Specialist oversees and participates in activities to help clients achieve self-sufficiency by providing concrete examples and goals that will assist them in maintaining their housing and medical outcomes. This includes addressing individual needs for transportation, employment, and assisting clients through the application process for available resources. As one of the clients’ most personal and direct contacts, the Specialist interacts in a way that fosters health, mutual respect, clear communication and positive self-regard while ensuring that services provided are culturally acceptable. 
Education & Experience: High School Diploma. Minimum 1 year experience in social services. Prior outreach experience preferred.
Skills: Ability to establish cooperative working relationships with clients, colleagues and volunteers; bilingual (Spanish) a plus. Excellent customer service skills. Excellent interpersonal skills and ability to work independently in a fast paced environment. Strong organization and time management skills. Excellent documentation skills. Basic computer skills. Personal car and valid Florida driver’s license. Physically able to work in a fast paced multitasked environment. Work weekends and holidays on a regular basis. May work an occasional evening shift. Works primarily in the community, seeking out persons living in wooded areas or in the streets. 
Hours: Part Time.