Career Opportunities

The employees of the Sulzbacher Center are a family of dedicated and talented professionals working together to help homeless men, women and children find the way home. If you are looking for an opportunity to use your skills to rebuild lives, we look forward to hearing from you.


Forward resumes via fax or e-mail to:

Human Resources Administrator
(904) 394-0472 - Fax
jobs@tscjax.org - E-mail

 

Equal Opportunity Employer:
 
Sulzbacher Center is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, disability, or any other legally protected status.

 

View Opportunities in:

Last Updated: 2/8/2016

 

ADMINISTRATIVE AND SUPPORTIVE SERVICES

PC Support Technician – The PC Support Technician's role is to support and maintain in-house computer systems, desktops, printers/fax machines, and peripherals (printers, scanners, modems) on the Local Area Network. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.
Education & Experience: AA Degree (or equivalent certification). Networking or A+ Certification and 3-6 months experience supporting end-users in a networking environment or a combination of education and work experience that provides the necessary skills to perform the essential job functions. Experience w/ Windows, specifically Windows XP, 7. Server 2003, Server 2008 and Active Directory and Exchange experience a plus.
Skills: Excellent customer relations and verbal and written communication skills required. Transportation and valid Florida driver’s license. Strong general knowledge of and familiarity with Microsoft Office, other Microsoft products, and Win7operating systems. Requires strong knowledge of personal computer software and hardware, particularly Microsoft Outlook and Microsoft Office product suite. Also strong knowledge of common personal computer peripherals(printers, scanners, modems). Basic knowledge of network protocols – particularly TCP/IP and basic knowledge of key LAN devices such as hubs, switches, and routers. Knowledge of computer network infrastructure requirements. Phone PBX operations a plus. Must be able to work independently with minimum supervision. Requires good organizational skills, research study, problem solving skills and flexibility in changing priorities. Ability to work under pressure and maintain excellent customer relation skills.
Ability to effectively communicate with users at all levels. Ability to successfully complete repairs unsupervised. Requires ability to use personal computer, diagnostic equipment, and general office equipment. Ability to lift up to 50 lbs. requires lifting various computing devices (weight of the equipment may vary depending on the type of equipment), installing this equipment, and troubleshooting the equipment.
Hours: Part Time.
 

FOOD AND NUTRITION SERVICES

Assistant Meal Supervisor  – The Assistant Meal Supervisor will assist with meal preparation and service and will work with guest and volunteer kitchen workers directing and assisting them to whatever degree is necessary. This is a PRN hourly position requiring a flexible schedule. Shifts include early mornings, nights and weekends. The work schedule is may be any combination of hours , 7 days per week (11:00 AM to 7:30 PM  and 5:00 AM to 1:30 PM) and will change according to staffing needs and include some holidays.
Education & Experience: H.S. diploma/GED. Florida Food Manager’s Certification or equivalent. Food service or shelter management experience. Skills: Excellent communication and customer service skills. Able to work in commercial kitchen setting. Able to accurately record collected data. Able to establish and maintain cooperative working relationships with guests, co-workers and volunteers. Transportation and valid Florida driver’s license. Able to lift up to 20 lbs. Physically able to work in a fast-paced, multi-tasked environment. Able to work flexible times, as required, to support Food and Nutrition Services department and shelter needs.
Hours: PRN – Hours vary.
 

HEALTH SERVICES

Dental Patient Services Coordinator – The role of the Dental Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well-organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This person must be able to assist with clinical operations when necessary. This position works closely with the Dental Clinic Director to evaluate existing processes and recommend/implement improvements.
Education & Experience: Associates degree. At least 3 years of experience in a medical or dental environment or equivalent combination of training and relevant work experience.
Skills: Proficiency in patient data tracking/ management software. Excellent interpersonal, customer service and communication skills. Ability to provide compassionate customer service. Ability to triage and manage multiple tasks in a fast paced environment. Knowledge of dental billing and insurance claim filing.
Hours: Full Time.
 
Psychiatrist - Associate/Assistant Director, Behavioral Health  – The Associate/Assistant Director, Behavioral Health provides individual counseling that is integrated with a holistic treatment plan to address the patient’s behavioral health needs. If the Associate/Assistant Director is a Florida licensed and Board certified psychiatrist, the position may be used as a “clinical only” role (with no or very limited administrative responsibilities). In this capacity, he/she is responsible for new patient evaluations, consultation with other members of the Behavioral Health Services Team on complex cases, and providing behavioral health support for outreach teams. For non-MD candidates, the Associate/Assistant Director may assume additional administrative activities as assigned by the Director, Behavioral Health Services.
Education & Experience: Florida licensed and Board certified psychiatrist (if clinical only role); MD: Minimum five years’ experience in a social service or clinical setting, including experience with patients who suffer from co-morbid disorders; or Licensed to practice in the state of Florida (LMHC) with Master’s Degree in Social Work, Psychology, or Mental Health Counseling; Non-MD: 8-10 years’ experience in social service setting, preferably dealing with homelessness.
Skills: Excellent interpersonal and time management skills; Customer service focused; Excellent written and oral communication skills; Transportation and valid Florida driver’s license; Physically able to work in a fast paced environment; Ability to travel locally.
Hours: Full Time.
 
Dental Patient Services Coordinator – The role of the Dental Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well-organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This person must be able to assist with clinical operations when necessary. This position works closely with the Dental Clinic Director to evaluate existing processes and recommend/implement improvements.
Education & Experience: Associates degree. At least 3 years of experience in a medical or dental environment or equivalent combination of training and relevant work experience.
Skills: Proficiency in patient data tracking/ management software. Excellent interpersonal, customer service and communication skills. Ability to provide compassionate customer service. Ability to triage and manage multiple tasks in a fast paced environment. Knowledge of dental billing and insurance claim filing.
Hours: Part Time.
 
Optometrist – The Optometrist (Assistant Director Primary Care) coordinates his/her services with the Primary Care team to ensure a holistic patient approach. The Optometrist conducts examinations for visual acuity and to identify the presence of pathology. He/she detects and diagnoses abnormal visual, ocular and/or systemic conditions, and prescribes corrective lenses and/or appropriate treatment including prescribing therapeutic drugs to treat specific eye conditions. 
Education & Experience: Graduate of an accredited school of optometry. Licensed to practice in the state of Florida 
Skills: Minimum three years’ experience in a clinical setting. Knowledge of electronic medical records preferred and excellent interpersonal and time management skills. 
Hours: Open Status.
 
Respite Technician – The Medical Respite Technician provides quality supportive care to residents of the Sulzbacher Medical Respite. Under the supervision of the Senior Respite Manager, the Technician’s clinical duties include assisting patients with personal hygiene, accompanying patients to clinic appointments where needed, assisting patients to maintain the cleanliness of their rooms, and reporting pertinent information to the Senior Respite Manager or clinic healthcare provider. The technician also coordinates with the clinic personnel, case managers and other members of the healthcare team to support efficient respite operations and ensure a positive patient experience. 
Education & Experience: High School Diploma or GED, Certified Nursing Assistant or Patient Care Technician preferred; EMT, Certified Medical Assistants. Minimum 2 years’ experience.
Skills: Current BLS and CPR certificate; ability to work various shifts as required to ensure that health services are adequately administered; Excellent interpersonal, communication and time management skills. 
Hours: Full Time.
 
Behavioral Health Clinician (Psych ARNP) – The Behavioral Health Clinician provides therapeutic services to patients with mental, emotional and behavioral disorders. He/she works in conjunction with the clinic psychiatrist to develop and implement an appropriate treatment plan. The Clinician actively collaborates with other healthcare providers to ensure holistic patient care, and maintains documentation and patient records in accordance with regulatory and Center policies. In addition to seeing patients at the Sulzbacher Behavioral Health Clinic, this position will also provide dedicated services to clients enrolled in the Sulzbacher Chronically Homeless Offender Program (CHOP – see program description in Appendix A). The Clinician will meet regularly with CHOP clients at their residence as required. 
Education & Experience: ARNP licensed to practice in the state of Florida. Minimum 2 years experience in behavioral health. 
Skills: Excellent interpersonal and time management skills; Excellent written and oral communication skills; Customer service focused; Transportation and valid Florida driver’s license; Ability to travel locally; willing to regularly meet with clients at their residence. 
Hours: Open Status.
 
Director, Behavioral Health – The Director, Behavioral Health Services is responsible for the management of the Center’s behavioral health clinic and related services. He/she clinically supervises all behavioral health care providers and oversees collaborations / partnerships with other organizations that provide related patient care (e.g., substance abuse). This highly responsible position encompasses both clinical and administrative responsibilities, including establishing and maintaining relationships with educational institutions, other health organizations, and professional associations. 
Education & Experience: MD; Florida licensed; Board certification preferred 
Skills: Minimum of 5-7 years experience in a clinical setting, previous supervisory experience; excellent interpersonal and time management skills. 
Hours: Full Time.
 

SOCIAL SERVICES

Aftercare Case Manager for Single Women & Families – The role of the Aftercare Case Manager is to provide services to single women clients and families that move into stable housing and increases their education about aftercare resources. The Aftercare Case Manager provides support, guidance, linkage and life skills classes as needed to clients in the Aftercare Program. The Aftercare case manager links clients up to available benefits, child care and vocational opportunities. The Aftercare Case Manager works with clients to foster independence and to maintain stable housing so the client does not return to homelessness. The Aftercare Case Manager works cooperatively with other community agencies to gain access to up-to-date community resources. 
Education & Experience: Bachelor’s degree in a Social work or other helping profession and 1 year experience providing direct services to vulnerable client populations. Experience working with homeless population is preferred.
Skills:  Personal car and valid Florida driver’s license; Strong computer, writing and communication skills; Ability to establish cooperative working relationships with guests, colleagues and volunteers; Ability to interact with people from diverse culture and racial backgrounds; Excellent customer service skills; Excellent interpersonal skills and ability to work independently in a fast paced environment; Ability to manage and de-escalate crisis situations; Working knowledge of community resources;
Physically able to work in a fast paced multitasked environment; Work various shifts and weekends as required to ensure that case management services are adequately administered and accessible to clients.
Hours: Full Time.
 
Children’s Program Assistant – The Children’s Program Assistant assesses the children and their family systems, and facilitates appropriate enrichment activities in order to provide a stable and nurturing environment for the children and their families. The Program Assistant works as a team with the Children’s Program Manager and the Family Dorm Case Managers to provide comprehensive services to the families of the Center. As one of the clients’ most personal and direct staff contact, the Program Assistant interacts with clients in a way that fosters health, mutual respect, clear communication and positive self-regard. 
Education & Experience:  High school diploma or equivalent and experience working with children.
Skills:  Excellent customer service skills and interpersonal skills.  Ability to work independently in a fast paced environment. Ability to establish cooperative working relationships with guests, colleagues and volunteers. Ability to manage crisis situations.
Hours: Part-time, Evenings and weekends.
 
Women and Girl Intensive Case Manager  – The role of the Intensive Women and Girl Intensive Case Manager (WGICM) in the shelter environment is to assess the needs of the resident mothers and their children suffering with mental illness using evidence based practices and tools; to establish linkages to community resources; and to coordinate wraparound services while providing ongoing support. Intensive case management practices will typically be targeted to single women, resident mothers, and children with the greatest service needs; including but not limited to individuals with a history of multiple hospitalizations, persons dually diagnosed with substance abuse problems, individuals with mental illness who have been involved with the criminal justice system, individuals who are both homeless and severely mentally ill, and individuals displaying emotional and/or behavioral symptoms of concern.
Education & Experience: Master’s degree in in a Human Services or related field. Two years’ experience in providing direct care, linkages to services, and/or working in the behavioral health field with clients experiencing significant mental health challenges or emotional disturbances is required.
Skills: Good working understanding of the DSM-IV. Strong writing and communication skills and the ability to coordinate a team of service providers. Display of a strong desire to use clinical insight and skills to assess service needs. Ability to establish cooperative working relationships with residents, colleagues, community partners, and volunteers. Excellent customer service skills. Excellent interpersonal skills, leadership skills, and ability to work independently in a fast paced environment. Ability to manage and de-escalate crisis situations. Proficiency in Microsoft Programs, including Word and Excel required. Ability to maneuver in various computer programs also required. Ability to work flexible schedule.
Hours: Full-time; Flexible Schedule.
 
Advocate – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard. 
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus. 
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines. 
Hours: PRN – Hours vary. 
 
Supportive Living Coach – The primary role of the Supportive Living Coach is to provide direct services to clients, to include case management, life skills training, assistance with Activities of Daily Living (ADL’s), provide linkage to specialty care HIV/AIDS medical care, such as Ryan White, Duval County Health Department, Boulevard Comprehensive Care Center services or other related medical care as needed, provide linkage to other social services such as legal aid, food stamps, or others as applicable. s synthesize agency and community resources with the goal of offering disabled clients the opportunity to achieve lasting recovery from homelessness through supportive housing.
Education & Experience: Bachelor’s Degree in Social Work or other helping profession required. Two years case management experience preferred working with the homeless, disabled, and/or substance abuse population. Must have excellent interpersonal and customer service skills, ability to work independently in a fast-paced environment, and ability to manage crisis situation.
Skills: Personal car and valid Florida driver’s license, ability to travel, ability to establish cooperative working relationships with guests,
colleagues and volunteers. Strong computer, writing and communication skills.
Hours: Full-time; M-F 8:30am-4:30pm.
 
EMT/Medical Advocate – The role of the Medical Advocate in the homeless shelter environment is to attend to the medical needs of guest’s located in the shelter and assist with medical emergencies located in the shelter. The Medical Advocate must assess the needs and level of crisis in medical emergencies to determine appropriate response: on site stabilization; hospital transport; 911 emergency call; etc. The Medical Advocate will work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. 
Education & Experience: High School Diploma or GED; Certified EMT or paramedic required. 
Skills: Excellent customer service, communication and interpersonal skills; Ability to establish cooperative working relationships with guests, coworkers, volunteers and visitors to the center; CPR Certification within 90 days of hire; Valid Florida driver’s license and good driving record; Physically able to work in a fast-paced multitasked environment; Able to work various shifts including nights and weekends to serve the needs of the shelter. 
Hours: PRN – Hours vary.