Career Opportunities

The employees of the Sulzbacher Center are a family of dedicated and talented professionals working together to help homeless men, women and children find the way home. If you are looking for an opportunity to use your skills to rebuild lives, we look forward to hearing from you.


Forward resumes via fax or e-mail to:

Human Resources Administrator
(904) 394-0472 - Fax
jobs@tscjax.org - E-mail

 

Equal Opportunity Employer:
 
Sulzbacher Center is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, disability, or any other legally protected status.

 

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Last Updated: 6/24/2016

 

ADMINISTRATIVE AND SUPPORTIVE SERVICES

Volunteer Coordinator – The role of Volunteer Coordinator in the homeless shelter environment is to support the mission and vision of the agency through the recruitment, management and recognition of volunteer support from the community at large.  This position works closely with staff to identify the need for volunteer support throughout the agency and is responsible for communicating these opportunities to the community at large. The Volunteer Coordinator interacts with residents, staff, volunteers, and community partners with courtesy and respect and always presents a positive public image of the Sulzbacher Center both internally and externally.
Education & Experience: Bachelor’s degree required. Minimum of 2 years’ experience in PR/Media relations. 
Skills: Outstanding oral, written and public speaking skills. Excellent interpersonal skills, customer service skills, computer and social media skills, including proficiency in Microsoft Office, Outlook, Word and Excel software packages. Organized, self-motivated with strong initiative and work ethic and the ability to work independently in a fast-paced environment. Detail-oriented and able to manage information accurately. Must enjoy and be able and willing to work effectively with a wide variety of personalities. Able to establish cooperative working relationships with residents, staff, volunteers, donors and community partners. Able to work with limited resources to find creative and practical solutions to the center's unmet volunteer and in-kind donations needs through community outreach. Flexible, enthusiastic and energetic. Professional manner and appearance. Transportation and valid Florida driver’s license. Able to lift up to 30 lbs.
Hours: This is a full-time, exempt position which requires a flexible schedule based on the needs of the agency.  This position includes evenings, weekends and some holidays. 
 
PC Support Technician – The PC Support Technician's role is to support and maintain in-house computer systems, desktops, printers/fax machines, and peripherals (printers, scanners, modems) on the Local Area Network. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.
Education & Experience: AA Degree (or equivalent certification). Networking or A+ Certification and 3-6 months experience supporting end-users in a networking environment or a combination of education and work experience that provides the necessary skills to perform the essential job functions. Experience w/ Windows, specifically Windows XP, 7. Server 2003, Server 2008 and Active Directory and Exchange experience a plus.
Skills: Excellent customer relations and verbal and written communication skills required. Transportation and valid Florida driver’s license. Strong general knowledge of and familiarity with Microsoft Office, other Microsoft products, and Win7operating systems. Requires strong knowledge of personal computer software and hardware, particularly Microsoft Outlook and Microsoft Office product suite. Also strong knowledge of common personal computer peripherals(printers, scanners, modems). Basic knowledge of network protocols – particularly TCP/IP and basic knowledge of key LAN devices such as hubs, switches, and routers. Knowledge of computer network infrastructure requirements. Phone PBX operations a plus. Must be able to work independently with minimum supervision. Requires good organizational skills, research study, problem solving skills and flexibility in changing priorities. Ability to work under pressure and maintain excellent customer relation skills.
Ability to effectively communicate with users at all levels. Ability to successfully complete repairs unsupervised. Requires ability to use personal computer, diagnostic equipment, and general office equipment. Ability to lift up to 50 lbs. requires lifting various computing devices (weight of the equipment may vary depending on the type of equipment), installing this equipment, and troubleshooting the equipment.
Hours: Part Time.
 
 
Housekeeper – This position must provide clean, sanitary comfortable, orderly and satisfying surroundings for the residents, employees, and public. The housekeeper promotes sanitary conditions which prevent the spread of infection and odors. 
Education & Experience: H.S. diploma/GED
Skills: Able to establish and maintain cooperative working relationships with guests, co-workers and volunteers. Able to lift up to 75 lbs. Physically able to work in a fast-paced, multi-tasked environment. 
Hours: Part Time.
 

FOOD AND NUTRITION SERVICES

Assistant Meal Supervisor  – The Assistant Meal Supervisor will assist with meal preparation and service and will work with guest and volunteer kitchen workers directing and assisting them to whatever degree is necessary. This is a PRN hourly position requiring a flexible schedule. Shifts include early mornings, nights and weekends. The work schedule is may be any combination of hours , 7 days per week (11:00 AM to 7:30 PM  and 5:00 AM to 1:30 PM) and will change according to staffing needs and include some holidays.
Education & Experience: H.S. diploma/GED. Florida Food Manager’s Certification or equivalent. Food service or shelter management experience.
Skills: Excellent communication and customer service skills. Able to work in commercial kitchen setting. Able to accurately record collected data. Able to establish and maintain cooperative working relationships with guests, co-workers and volunteers. Transportation and valid Florida driver’s license. Able to lift up to 20 lbs. Physically able to work in a fast-paced, multi-tasked environment. Able to work flexible times, as required, to support Food and Nutrition Services department and shelter needs.
Hours: PRN – Hours vary.
 

HEALTH SERVICES

Medical Assistant (NEW) – The Medical Assistant is a key member of the clinic team. He/she plays an important role to help ensure a positive patient experience and efficient clinic operations by assisting healthcare providers in the conduct of patient care. Examples include recording patient height, weight, vital signs, medical history and current complaints; drawing blood; providing basic wound care and administering medications as directed by the physician. The Assistant also ensures examination rooms are prepared and ready for the healthcare provider, obtains authorization of release of medical records, maintains medical records, and assists in billing / coding / EMR documentation activities. 
Education & Experience: High School Diploma / GED, Certified Medical Assistant with understanding in basics of medical terminology. Phlebotomy drawing certificate required; venipuncture certificate or equivalent; Current CPR certificate. 
Skills: Excellent interpersonal, communication and time management skills. Ability to work in a fast paced environment with multiple health care providers. Transportation and a valid Florida driver’s license with the ability to travel. Work various shifts as required to ensure that health services are adequately administered. Must be able to lift 20 lbs. 
Hours: Full Time.
 
Dental Assistant (NEW) – The Dental Assistant, under general supervision, provides a range of clinical, administrative, and staff support for the Dental Clinic. He/she assists in the performance of dental and radiography procedures, prepares and maintains dental equipment and supplies in accordance with established protocol, procedures, policies, and standards, and assists in the coordination of day-to- day patient administration, records management, and office support activities.
Education & Experience: High school diploma or GED. Certified Dental Assistant. Minimum of 6 months of experience that is directly related to the duties and responsibilities specified.
Skills: Current knowledge of and ability to follow a full range of dental clinical procedures. Ability to work as a team member within a clinical environment. Knowledge of patient evaluation and triage procedures. Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines. Knowledge of supplies, equipment, and/or services ordering and inventory control. Knowledge of Federal, State, and institutional regulations and guidelines for the provision of dental outpatient services. Ability to operate, maintain and troubleshoot a wide range of dental equipment in accordance with prescribed procedures and standards. Knowledge of radiation safety procedures, standards, and protocols. Excellent communication, organization and time management skills. Ability to expose dental radiographs. Knowledge of sterile procedures.
Hours: Part Time.
 
Dentist – The Dentist provides primary, preventive and restorative dental care to eligible patients at assigned locations including the Sulzbacher Clinics. The dentist is aware of budget parameters, manages medications, treatments, and referrals to other services as needed and as governed by approved dental protocols, and supervises dental assistants, hygienists, volunteers and students at his/her assigned site.
Education & Experience: Florida licensed dentist with current valid Florida dental license. Minimum of 2 years’ experience in a clinical setting preferred. Previous supervisory experience preferred
Skills:  Excellent interpersonal skills. Transportation and valid driver’s license. Physically able to work in a fast paced environment. Able to travel locally. Must be able to lift 20 pounds.
Hours: Full time, Monday - Thursday 7:30am - 4:30pm & Friday 7:30am – 12:30pm
 
Manager, Health Service Operations – The Manager, Health Services Operations is responsible for directing the multidisciplinary team that provides patient care at the Sulzbacher Clinic. He/she also contributes to clinic efficiency by conducting daily triage for walk-in medical patients (determining level of criticality and appointment order) when needed. The Manager works closely with the Director, Health Services Operations to ensure clinic personnel follow approved/standardized procedures, regularly evaluates the effectiveness of the procedures, and proactively suggests improvements when needed. This position is also responsible for compliance and quality assurance activities for the Health Services organization.
Education & Experience: Bachelors degree with a minimum of 2 years’ experience in a medical / clinic or similar environment and previous supervisory/managerial experience. Valid RN license preferred.
Skills: Excellent interpersonal, communication and management skills. Excellent customer service skills. Demonstrated proficiency in clinic operations, including a good understanding of electronic medical/health records, Medicaid/Medicare regulations and regulations regarding the operation of 501c3 organizations. Ability to provide training and educational seminars/sessions. Physically able to work in a fast paced environment. Transportation and valid Florida driver’s license with the ability to travel. Must be able to lift 20 pounds. 
Hours: Full Time.
 
Lead Nurse, MHHCP – The Nurse Specialist is responsible for helping homeless families to access health care services within the model of a Medical Home, coordinating care to address the acute and chronic physical, mental, dental and developmental needs of both caretakers and children. He/she will work in collaboration with the case management staff from multiple local homeless shelters and the health care agencies serving these families. The Nurse Specialist will also provide health education (especially Nurturing Parenting) and disease prevention services to the shelters and families.
Education & Experience: Completion of an accredited nursing program with active licensure as a Registered Nurse to practice in the State of Florida; BSN required. Minimum of 1 year experience in Pediatric, Public Health and/or Maternal/Child experience preferred. Current CPR certification. Certification in Nurturing parenting (must be attained within 6 months of hiring).
Skills: Excellent interpersonal and time management skills. Excellent written and oral communication skills.
Utilizes family-centered care principles to the care coordination process. Proficiency in Microsoft Outlook, Word, ACCESS and Excel a must; and ability to use web-based programs and software strongly preferred. Transportation (owns car) and valid Florida driver’s license with the ability to travel locally and occasionally work evenings. Physically able to work in a fast paced environment.
Hours: Full Time.
 
Dental Patient Services Coordinator  – The role of the Dental Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well-organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This person must be able to assist with clinical operations when necessary. This position works closely with the Dental Clinic Director to evaluate existing processes and recommend/implement improvements.
Education & Experience: Associates degree. At least 3 years of experience in a medical or dental environment or equivalent combination of training and relevant work experience.
Skills: Proficiency in patient data tracking/ management software. Excellent interpersonal, customer service and communication skills. Ability to provide compassionate customer service. Ability to triage and manage multiple tasks in a fast paced environment. Knowledge of dental billing and insurance claim filing.
Hours: Part Time.
 
Certified Application Counselor – The role of the Certified Application Counselor is to (1) conduct public education about the availability of qualified health plans, (2) distribute fair, impartial information about enrollment in qualified plans and about the availability of premium tax credits and cost-sharing assistance in the exchange, (3) facilitate enrollment in qualified plans, (4) to refer people who need help resolving a problem with their health plan or with their premium assistance to a consumer assistance or ombudsmen program or to another appropriate agency that can help with a grievance or appeal, and (5) provide information in a culturally and linguistically appropriate manner to the population being served by an exchange.
Education & Experience: High school diploma with at least one year medical office experience, and an understanding of and experience with health insurance is required. A Bachelor degree Public Health with an understanding of Medicaid, Medicare and managed care preferred.
Skills: Excellent interpersonal, communication, organizational and management skills. Excellent computer skills. Transportation and valid Florida driver’s license with the ability to travel. Physically able to work in a fast paced environment and work various shifts as required to ensure that health services are adequately administered. Must be able to lift 20 pounds.
Hours: Full Time, 8:00am – 4:30pm.
 
Respite Technician – The Medical Respite Technician provides quality supportive care to residents of the Sulzbacher Medical Respite. Under the supervision of the Senior Respite Manager, the Technician’s clinical duties include assisting patients with personal hygiene, accompanying patients to clinic appointments where needed, assisting patients to maintain the cleanliness of their rooms, and reporting pertinent information to the Senior Respite Manager or clinic healthcare provider. The technician also coordinates with the clinic personnel, case managers and other members of the healthcare team to support efficient respite operations and ensure a positive patient experience. 
Education & Experience: High School Diploma / GED.  Credentialed Medical Assistants who have graduated from a CAAHEP or ABHES accredited medical assisting program.  Certified and licensed in the state of Florida. Current CPR certificate. 
Skills: Excellent interpersonal, communication and time management skills.  Ability to work in fast paced environment. Transportation and valid Florida driver’s license with the ability to travel.  Work various shifts as required to ensure that health services are adequately administered.  Must be able to lift 20 pounds. 
Hours: PRN.
 
Respite Technician – The Medical Respite Technician provides quality supportive care to residents of the Sulzbacher Medical Respite. Under the supervision of the Senior Respite Manager, the Technician’s clinical duties include assisting patients with personal hygiene, accompanying patients to clinic appointments where needed, assisting patients to maintain the cleanliness of their rooms, and reporting pertinent information to the Senior Respite Manager or clinic healthcare provider. The technician also coordinates with the clinic personnel, case managers and other members of the healthcare team to support efficient respite operations and ensure a positive patient experience. 
Education & Experience: High School Diploma / GED.  Credentialed Medical Assistants who have graduated from a CAAHEP or ABHES accredited medical assisting program.  Certified and licensed in the state of Florida. Current CPR certificate. 
Skills: Excellent interpersonal, communication and time management skills.  Ability to work in fast paced environment. Transportation and valid Florida driver’s license with the ability to travel.  Work various shifts as required to ensure that health services are adequately administered.  Must be able to lift 20 pounds. 
Hours: Full Time.
 
Dentist – The Dentist provides primary, preventive and restorative dental care to eligible patients at assigned locations including the Sulzbacher Clinics. The dentist is aware of budget parameters, manages medications, treatments, and referrals to other services as needed and as governed by approved dental protocols, and supervises dental assistants, hygienists, volunteers and students at his/her assigned site.
Education & Experience: Florida licensed dentist with current valid Florida dental license. Minimum of 2 years’ experience in a clinical setting preferred. Previous supervisory experience preferred
Skills:  Excellent interpersonal skills. Transportation and valid driver’s license. Physically able to work in a fast paced environment. Able to travel locally. Must be able to lift 20 pounds.
Hours: Full time, Monday - Thursday 7:30am - 4:30pm & Friday 7:30am – 12:30pm.
 
Pharmacy Technician – The role of the pharmacy technician is to support the efficient operation of the medication room by stocking, assembling, and distributing medications under the supervision of the Medical Specialist/Senior Medical Specialist and Clinic Director. The Technician performs routine tasks to help prepare prescribed medication, such as counting tablets and labeling bottles, and administrative duties such as answering phones, stocking shelves, collecting data and preparing reports.
Education & Experience: High diploma or equivalent. Certified or Registered Pharmacy Technician. 0-6 months working Skills: Excellent interpersonal, communication and time management skills. Proficient in computer data entry. Ability to work various shifts as required to ensure that health services are adequately administered. May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven 8 hours per day.
Hours: PRN.
 
Psychiatrist - Associate/Assistant Director, Behavioral Health  – The Associate/Assistant Director, Behavioral Health provides individual counseling that is integrated with a holistic treatment plan to address the patient’s behavioral health needs. If the Associate/Assistant Director is a Florida licensed and Board certified psychiatrist, the position may be used as a “clinical only” role (with no or very limited administrative responsibilities). In this capacity, he/she is responsible for new patient evaluations, consultation with other members of the Behavioral Health Services Team on complex cases, and providing behavioral health support for outreach teams. For non-MD candidates, the Associate/Assistant Director may assume additional administrative activities as assigned by the Director, Behavioral Health Services.
Education & Experience: Florida licensed and Board certified psychiatrist (if clinical only role); MD: Minimum five years’ experience in a social service or clinical setting, including experience with patients who suffer from co-morbid disorders; or Licensed to practice in the state of Florida (LMHC) with Master’s Degree in Social Work, Psychology, or Mental Health Counseling; Non-MD: 8-10 years’ experience in social service setting, preferably dealing with homelessness.
Skills: Excellent interpersonal and time management skills; Customer service focused; Excellent written and oral communication skills; Transportation and valid Florida driver’s license; Physically able to work in a fast paced environment; Ability to travel locally.
Hours: Full Time.
 
Optometrist – The Optometrist (Assistant Director Primary Care) coordinates his/her services with the Primary Care team to ensure a holistic patient approach. The Optometrist conducts examinations for visual acuity and to identify the presence of pathology. He/she detects and diagnoses abnormal visual, ocular and/or systemic conditions, and prescribes corrective lenses and/or appropriate treatment including prescribing therapeutic drugs to treat specific eye conditions. 
Education & Experience: Graduate of an accredited school of optometry. Licensed to practice in the state of Florida 
Skills: Minimum three years’ experience in a clinical setting. Knowledge of electronic medical records preferred and excellent interpersonal and time management skills. 
Hours: Open Status.
 
Behavioral Health Clinician (Psych ARNP) – The Behavioral Health Clinician provides therapeutic services to patients with mental, emotional and behavioral disorders. He/she works in conjunction with the clinic psychiatrist to develop and implement an appropriate treatment plan. The Clinician actively collaborates with other healthcare providers to ensure holistic patient care, and maintains documentation and patient records in accordance with regulatory and Center policies. In addition to seeing patients at the Sulzbacher Behavioral Health Clinic, this position will also provide dedicated services to clients enrolled in the Sulzbacher Chronically Homeless Offender Program (CHOP – see program description in Appendix A). The Clinician will meet regularly with CHOP clients at their residence as required. 
Education & Experience: ARNP licensed to practice in the state of Florida. Minimum 2 years experience in behavioral health. 
Skills: Excellent interpersonal and time management skills; Excellent written and oral communication skills; Customer service focused; Transportation and valid Florida driver’s license; Ability to travel locally; willing to regularly meet with clients at their residence. 
Hours: Open Status.
 
Director, Behavioral Health – The Director, Behavioral Health Services is responsible for the management of the Center’s behavioral health clinic and related services. He/she clinically supervises all behavioral health care providers and oversees collaborations / partnerships with other organizations that provide related patient care (e.g., substance abuse). This highly responsible position encompasses both clinical and administrative responsibilities, including establishing and maintaining relationships with educational institutions, other health organizations, and professional associations. 
Education & Experience: MD; Florida licensed; Board certification preferred 
Skills: Minimum of 5-7 years experience in a clinical setting, previous supervisory experience; excellent interpersonal and time management skills. 
Hours: Full Time.
 

SOCIAL SERVICES

Permanent Supportive Housing Case Manager/Villages (NEW) – The role of the Permanent Supportive Housing Case Manager is to synthesize agency and community resources with the goal of offering disabled clients the opportunity to achieve lasting recovery from homelessness through supportive housing.  
Education & Experience: Associates Degree and 1 year experience in a Permanent Supportive Housing Program.
Skills: Excellent customer services skills. Excellent interpersonal skills and ability to work independently in a fast paced environment. Ability to establish cooperative working relationships with clients, colleagues and volunteers.  Ability to manage crisis situations.  
Hours: Full Time; M-F 8am-4pm and weekends as needed.
 
EMT/Medical Advocate – The role of the Medical Advocate in the homeless shelter environment is to attend to the medical needs of guest’s located in the shelter and assist with medical emergencies located in the shelter. The Medical Advocate must assess the needs and level of crisis in medical emergencies to determine appropriate response: on site stabilization; hospital transport; 911 emergency call; etc. The Medical Advocate will work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility.
Education & Experience: High School Diploma or GED; Certified EMT or paramedic required.
Skills:  Excellent customer service, communication and interpersonal skills; Ability to establish cooperative working relationships with guests, co- workers, volunteers and visitors to the center; CPR Certification within 90 days of hire; Valid Florida driver’s license and good driving record; Physically able to work in a fast-paced multitasked environment; Able to work various shifts including nights and weekends to serve the needs of the shelter.
Hours: Full Time 11PM-7:30AM, and 1 day each weekend.
 
EMT/Medical Advocate – The role of the Medical Advocate in the homeless shelter environment is to attend to the medical needs of guest’s located in the shelter and assist with medical emergencies located in the shelter. The Medical Advocate must assess the needs and level of crisis in medical emergencies to determine appropriate response: on site stabilization; hospital transport; 911 emergency call; etc. The Medical Advocate will work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility.
Education & Experience: High School Diploma or GED; Certified EMT or paramedic required.
Skills:  Excellent customer service, communication and interpersonal skills; Ability to establish cooperative working relationships with guests, co- workers, volunteers and visitors to the center; CPR Certification within 90 days of hire; Valid Florida driver’s license and good driving record; Physically able to work in a fast-paced multitasked environment; Able to work various shifts including nights and weekends to serve the needs of the shelter.
Hours: Full Time 3pm-11:30PM, and 1 day each weekend.
 
Advocate – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: PRN – Hours vary.