Career Opportunities

The employees of the Sulzbacher Center are a family of dedicated and talented professionals working together to help homeless men, women and children find the way home. If you are looking for an opportunity to use your skills to rebuild lives, we look forward to hearing from you.


Forward resumes via fax or e-mail to:

Human Resources Administrator
(904) 394-0472 - Fax
jobs@tscjax.org - E-mail

 

Equal Opportunity Employer:
 
Sulzbacher Center is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, disability, or any other legally protected status.

 

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Last Updated: 8/19/2016

 

ADMINISTRATIVE AND SUPPORTIVE SERVICES

Development Assistant (NEW)  – The role of Development Assistant in the homeless shelter environment is to support the mission and vision of The Sulzbacher Center by supporting the Development Team. The position is the direct contact for the public upon entering or telephoning the administrative line, responding to requests for information, including assistance with the intake of gift-in-kind gifts. The position is also responsible for processing donor gifts, including input into the Raiser’s Edge database, printing and preparing gift acknowledgement letters, and responding to donor inquiries. The position also assists with community outreach activities and activities involving volunteers; assists with the Center’s annual Give a Good Night holiday card campaign and provides administrative support to the Director of DevelopmentEducation & Experience:  Bachelor degree.  Experience working in an administrative support role           

Skills: Excellent interpersonal, communication and time management skills. Expertise with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.  Self-motivated with strong work ethic, and the ability to work independently in a fast-paced environment.  Detail-oriented and able to manage information accurately

Hours: Full Time.

 
PC Support Technician – The PC Support Technician's role is to support and maintain in-house computer systems, desktops, printers/fax machines, and peripherals (printers, scanners, modems) on the Local Area Network. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.
Education & Experience: AA Degree (or equivalent certification). Networking or A+ Certification and 3-6 months experience supporting end-users in a networking environment or a combination of education and work experience that provides the necessary skills to perform the essential job functions. Experience w/ Windows, specifically Windows XP, 7. Server 2003, Server 2008 and Active Directory and Exchange experience a plus.
Skills: Excellent customer relations and verbal and written communication skills required. Transportation and valid Florida driver’s license. Strong general knowledge of and familiarity with Microsoft Office, other Microsoft products, and Win7operating systems. Requires strong knowledge of personal computer software and hardware, particularly Microsoft Outlook and Microsoft Office product suite. Also strong knowledge of common personal computer peripherals(printers, scanners, modems). Basic knowledge of network protocols – particularly TCP/IP and basic knowledge of key LAN devices such as hubs, switches, and routers. Knowledge of computer network infrastructure requirements. Phone PBX operations a plus. Must be able to work independently with minimum supervision. Requires good organizational skills, research study, problem solving skills and flexibility in changing priorities. Ability to work under pressure and maintain excellent customer relation skills.
Ability to effectively communicate with users at all levels. Ability to successfully complete repairs unsupervised. Requires ability to use personal computer, diagnostic equipment, and general office equipment. Ability to lift up to 50 lbs. requires lifting various computing devices (weight of the equipment may vary depending on the type of equipment), installing this equipment, and troubleshooting the equipment.
Hours: Part Time.
 

FOOD AND NUTRITION SERVICES

Assistant Meal Supervisor  – The Assistant Meal Supervisor will assist with meal preparation and service and will work with guest and volunteer kitchen workers directing and assisting them to whatever degree is necessary. This is a PRN hourly position requiring a flexible schedule. Shifts include early mornings, nights and weekends. The work schedule is may be any combination of hours , 7 days per week (11:00 AM to 7:30 PM  and 5:00 AM to 1:30 PM) and will change according to staffing needs and include some holidays.
Education & Experience: H.S. diploma/GED. Florida Food Manager’s Certification or equivalent. Food service or shelter management experience.
Skills: Excellent communication and customer service skills. Able to work in commercial kitchen setting. Able to accurately record collected data. Able to establish and maintain cooperative working relationships with guests, co-workers and volunteers. Transportation and valid Florida driver’s license. Able to lift up to 20 lbs. Physically able to work in a fast-paced, multi-tasked environment. Able to work flexible times, as required, to support Food and Nutrition Services department and shelter needs.
Hours: PRN – Hours vary.
 

HEALTH SERVICES

Pharmacist  – The Clinic Pharmacist oversees and ensures the safe and proper distribution of medications for patients at the Sulzbacher Clinics. He/she is responsible for the oversight and supervision of Pharmacy Technicians, and evaluates medication orders to identify, prevent and resolve potential and actual drug related problems. The Clinic Pharmacist recommends formulary alternatives when appropriate, and works in collaboration with partner organizations that provide free/low cost medications. He/she also provides drug information and education to patients, medical staff (as necessary), and works in close partnership with clinic personnel to facilitate care.
Education & Experience: Graduation from an accredited college of pharmacy; currently licensed as a Registered Pharmacist (RPh) in Florida; Pharm D preferred. Minimum 2 years’ experience in a pharmacy or similar clinic setting.
Skills: Knowledge of pharmacy software (QS1) a plus. Excellent customer service, interpersonal, communication, problem solving and time management skills. Valid Florida driver’s license with the ability to travel. Physically able to work in a fast paced environment and work various shifts as required to ensure that health services are adequately administered. Must be able to lift 20 pounds.
Hours: Full Time.
 
Primary Care Clinician  – The Primary Care Clinician provides health care to the clients of the Primary Care Clinic under the supervision of the Clinic physician. The Clinician acts in accordance with the rules and regulations of the Nurse Practice Act or the appropriate medical practice acts of the State of Florida. He/she actively collaborates with other healthcare providers to ensure holistic patient care, and maintains documentation and patient records in accordance with regulatory and Center policies.
Education & Experience: Current valid Florida ARNP or PA License. Master’s Degree in nursing or PA from an accredited university. At least one year experience in a clinical setting.
Skills: Excellent interpersonal and time management skills. Excellent written/oral communications skills. Customer service focused. Transportation and valid driver’s license with the ability to travel locally. Ability to work in a fast paced environment. Ability to work various shifts if required to ensure that primary care services are adequately administered. Must be able to lift 20 pounds.
Hours: Open Status.
 
Certified Application Counselor – The role of the Certified Application Counselor is to (1) conduct public education about the availability of qualified health plans, (2) distribute fair, impartial information about enrollment in qualified plans and about the availability of premium tax credits and cost-sharing assistance in the exchange, (3) facilitate enrollment in qualified plans, (4) to refer people who need help resolving a problem with their health plan or with their premium assistance to a consumer assistance or ombudsmen program or to another appropriate agency that can help with a grievance or appeal, and (5) provide information in a culturally and linguistically appropriate manner to the population being served by an exchange.
Education & Experience: High school diploma with at least one year medical office experience, and an understanding of and experience with health insurance is required. A Bachelor degree Public Health with an understanding of Medicaid, Medicare and managed care preferred.
Skills: Excellent interpersonal, communication, organizational and management skills. Excellent computer skills. Transportation and valid Florida driver’s license with the ability to travel. Physically able to work in a fast paced environment and work various shifts as required to ensure that health services are adequately administered. Must be able to lift 20 pounds.
Hours: Full Time, 8:00am – 4:30pm.
 
Dental Assistant  – The Dental Assistant, under general supervision, provides a range of clinical, administrative, and staff support for the Dental Clinic. He/she assists in the performance of dental and radiography procedures, prepares and maintains dental equipment and supplies in accordance with established protocol, procedures, policies, and standards, and assists in the coordination of day-to- day patient administration, records management, and office support activities.
Education & Experience: High school diploma or GED. Certified Dental Assistant. Minimum of 6 months of experience that is directly related to the duties and responsibilities specified.
Skills: Current knowledge of and ability to follow a full range of dental clinical procedures. Ability to work as a team member within a clinical environment. Knowledge of patient evaluation and triage procedures. Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines. Knowledge of supplies, equipment, and/or services ordering and inventory control. Knowledge of Federal, State, and institutional regulations and guidelines for the provision of dental outpatient services. Ability to operate, maintain and troubleshoot a wide range of dental equipment in accordance with prescribed procedures and standards. Knowledge of radiation safety procedures, standards, and protocols. Excellent communication, organization and time management skills. Ability to expose dental radiographs. Knowledge of sterile procedures.
Hours: Full Time.
 
Dental Assistant – The Dental Assistant, under general supervision, provides a range of clinical, administrative, and staff support for the Dental Clinic. He/she assists in the performance of dental and radiography procedures, prepares and maintains dental equipment and supplies in accordance with established protocol, procedures, policies, and standards, and assists in the coordination of day-to- day patient administration, records management, and office support activities.
Education & Experience: High school diploma or GED. Certified Dental Assistant. Minimum of 6 months of experience that is directly related to the duties and responsibilities specified.
Skills: Current knowledge of and ability to follow a full range of dental clinical procedures. Ability to work as a team member within a clinical environment. Knowledge of patient evaluation and triage procedures. Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines. Knowledge of supplies, equipment, and/or services ordering and inventory control. Knowledge of Federal, State, and institutional regulations and guidelines for the provision of dental outpatient services. Ability to operate, maintain and troubleshoot a wide range of dental equipment in accordance with prescribed procedures and standards. Knowledge of radiation safety procedures, standards, and protocols. Excellent communication, organization and time management skills. Ability to expose dental radiographs. Knowledge of sterile procedures.
Hours: Full Time.
 
 
Pharmacy Technician – The role of the pharmacy technician is to support the efficient operation of the medication room by stocking, assembling, and distributing medications under the supervision of the Medical Specialist/Senior Medical Specialist and Clinic Director. The Technician performs routine tasks to help prepare prescribed medication, such as counting tablets and labeling bottles, and administrative duties such as answering phones, stocking shelves, collecting data and preparing reports.
Education & Experience: High diploma or equivalent. Certified or Registered Pharmacy Technician. 0-6 months working Skills: Excellent interpersonal, communication and time management skills. Proficient in computer data entry. Ability to work various shifts as required to ensure that health services are adequately administered. May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven 8 hours per day.
Hours: PRN.
 
Psychiatrist - Associate/Assistant Director, Behavioral Health  – The Associate/Assistant Director, Behavioral Health provides individual counseling that is integrated with a holistic treatment plan to address the patient’s behavioral health needs. If the Associate/Assistant Director is a Florida licensed and Board certified psychiatrist, the position may be used as a “clinical only” role (with no or very limited administrative responsibilities). In this capacity, he/she is responsible for new patient evaluations, consultation with other members of the Behavioral Health Services Team on complex cases, and providing behavioral health support for outreach teams. For non-MD candidates, the Associate/Assistant Director may assume additional administrative activities as assigned by the Director, Behavioral Health Services.
Education & Experience: Florida licensed and Board certified psychiatrist (if clinical only role); MD: Minimum five years’ experience in a social service or clinical setting, including experience with patients who suffer from co-morbid disorders; or Licensed to practice in the state of Florida (LMHC) with Master’s Degree in Social Work, Psychology, or Mental Health Counseling; Non-MD: 8-10 years’ experience in social service setting, preferably dealing with homelessness.
Skills: Excellent interpersonal and time management skills; Customer service focused; Excellent written and oral communication skills; Transportation and valid Florida driver’s license; Physically able to work in a fast paced environment; Ability to travel locally.
Hours: Full Time.
 
Optometrist – The Optometrist (Assistant Director Primary Care) coordinates his/her services with the Primary Care team to ensure a holistic patient approach. The Optometrist conducts examinations for visual acuity and to identify the presence of pathology. He/she detects and diagnoses abnormal visual, ocular and/or systemic conditions, and prescribes corrective lenses and/or appropriate treatment including prescribing therapeutic drugs to treat specific eye conditions. 
Education & Experience: Graduate of an accredited school of optometry. Licensed to practice in the state of Florida 
Skills: Minimum three years’ experience in a clinical setting. Knowledge of electronic medical records preferred and excellent interpersonal and time management skills. 
Hours: Open Status.
 
Behavioral Health Clinician (Psych ARNP) – The Behavioral Health Clinician provides therapeutic services to patients with mental, emotional and behavioral disorders. He/she works in conjunction with the clinic psychiatrist to develop and implement an appropriate treatment plan. The Clinician actively collaborates with other healthcare providers to ensure holistic patient care, and maintains documentation and patient records in accordance with regulatory and Center policies. In addition to seeing patients at the Sulzbacher Behavioral Health Clinic, this position will also provide dedicated services to clients enrolled in the Sulzbacher Chronically Homeless Offender Program (CHOP – see program description in Appendix A). The Clinician will meet regularly with CHOP clients at their residence as required. 
Education & Experience: ARNP licensed to practice in the state of Florida. Minimum 2 years experience in behavioral health. 
Skills: Excellent interpersonal and time management skills; Excellent written and oral communication skills; Customer service focused; Transportation and valid Florida driver’s license; Ability to travel locally; willing to regularly meet with clients at their residence. 
Hours: Open Status.
 
Director, Behavioral Health – The Director, Behavioral Health Services is responsible for the management of the Center’s behavioral health clinic and related services. He/she clinically supervises all behavioral health care providers and oversees collaborations / partnerships with other organizations that provide related patient care (e.g., substance abuse). This highly responsible position encompasses both clinical and administrative responsibilities, including establishing and maintaining relationships with educational institutions, other health organizations, and professional associations. 
Education & Experience: MD; Florida licensed; Board certification preferred 
Skills: Minimum of 5-7 years experience in a clinical setting, previous supervisory experience; excellent interpersonal and time management skills. 
Hours: Full Time.
 

SOCIAL SERVICES

Rapid re-housing and Diversion (NEW) The Specialist works directly with the families in the shelter by helping to outreach to the community and developing goal plans to meet their immediate housing needs, providing crisis intervention and resource referrals. Maintains computerized case management and hard copy files.

Education & Experience: Bachelor’s Degree in a helping profession and 2 years’ experience working in Social Services.  A minimum of 1 year experience working in rapid re-housing is preferred

Skills: Bachelor’s Degree in a helping profession and 2 years’ experience working in Social Services.  A minimum of 1 year experience working in rapid re-housing is preferred.  Knowledgeable of substance abuse/mental health issues, interventions and treatment planning.  Knowledgeable of housing  resources.  Basic computer skills.  Basic knowledge of community resources.  Ability to manage crisis situations

Hours: Full Time

 
Single Women and Men’s Intake Coordinator/ Compliance Coordinator – The role of the Intake/Compliance Coordinator in the homeless shelter environment is to facilitate the smooth operation of several key daily shelter activities. This position requires a caring individual with excellent interpersonal skills and the ability to deal with guests and staff members alike. The Intake/Compliance Coordinator is responsible for all aspects of the new guests’ entry into the shelter including paperwork, medical screening and orientation. The Coordinator will be responsible for tracking compliance in the areas of chores, dorm standards and life skill classes. This position requires competent computer skills and a thorough understanding of case management goals and objectives. As one of the guest’s most personal and direct staff contact, the Intake Coordinator interacts with clients in a way that fosters health, mutual respect, clear communication and positive self-regard. 
Education & Experience:  Bachelor’s degree in in a Human Services or related field, or 3 years of working experience with a comparable population.
Skills:  Excellent customer service skills and interpersonal skills. Competent with Microsoft programs including word and excel required. Experience with Client Track and Guest Intake a plus. Demonstrated ability to work with vulnerable client populations, Ability to establish cooperative working relationships with residents, colleagues and volunteers. 
Hours: Full-time.
 
EMT/Medical Advocate – The role of the Medical Advocate in the homeless shelter environment is to attend to the medical needs of guest’s located in the shelter and assist with medical emergencies located in the shelter. The Medical Advocate must assess the needs and level of crisis in medical emergencies to determine appropriate response: on site stabilization; hospital transport; 911 emergency call; etc. The Medical Advocate will work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility.
Education & Experience: High School Diploma or GED; Certified EMT or paramedic required, Current CPR Certification.
Skills:  Excellent customer service, communication and interpersonal skills; Ability to establish cooperative working relationships with guests, co- workers, volunteers and visitors to the center; CPR Certification within 90 days of hire; Valid Florida driver’s license and good driving record; Physically able to work in a fast-paced multitasked environment; Able to work various shifts including nights and weekends to serve the needs of the shelter.
Hours: Full Time 3:00PM – 11:30PM, and 1 day each weekend.
 
Facility Operations Manager – The role of the Facility Operations Manager (FOM) in the homeless shelter environment is to facilitate the safety and operations of the shelter during evening and weekend shifts.  This position requires an individual with safety/security background and experience in dealing with client challenges such as mental health and substance abuse. This position requires excellent interpersonal skills and the ability to de-escalate crisis situations.  The Facility Operations Manager is responsible for the security of the facility and grounds and for the direct supervision of shelter staff during their shift. The FOM will work directly with the Shelter Services Administrator to develop appropriate training and development for all staff that they directly supervise. This position requires strong management and leadership skills.  The Facility Operations Manager will help ensure that staff treat clients with respect, dignity and compassion while at the same time ensuring that the rules of the shelter are being enforced.
Education & Experience: A.A. degree or relevant experience.  Background in Security or Mental Health required. CPR certification (or ability to obtain).  
Skills:  Strong management skills. Ability to de-escalate crisis situations and deal respectfully with challenging clients. Ability to train and motivate Advocates as well as complete all administrative functions of the position. Good computer skills. Valid Florida driver’s license. Physically able to work in a fast paced, multitasked environment. Ability to travel locally from time to time. 
Hours: Full Time, 3-11PM, overnight and weekends.
 
EMT/Medical Advocate – The role of the Medical Advocate in the homeless shelter environment is to attend to the medical needs of guest’s located in the shelter and assist with medical emergencies located in the shelter. The Medical Advocate must assess the needs and level of crisis in medical emergencies to determine appropriate response: on site stabilization; hospital transport; 911 emergency call; etc. The Medical Advocate will work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility.
Education & Experience: High School Diploma or GED; Certified EMT or paramedic required.
Skills:  Excellent customer service, communication and interpersonal skills; Ability to establish cooperative working relationships with guests, co- workers, volunteers and visitors to the center; CPR Certification within 90 days of hire; Valid Florida driver’s license and good driving record; Physically able to work in a fast-paced multitasked environment; Able to work various shifts including nights and weekends to serve the needs of the shelter.
Hours: Full Time 11PM-7:30AM, and 1 day each weekend.
 
Advocate – The role of the Advocate in the homeless shelter environment is to work in partnership with an assigned Case Manager in order to assure measurable positive outcomes for their jointly assigned resident caseload. As the day to day contact, the Advocate encourages their assigned residents to follow their case plan (Pathway) and acts as an on-going support system for these residents. The Advocate also performs routine shelter operation tasks such as serving meals, issuing supplies and working with the Facility Operations Manager to maintain safety and security of the facility. The Advocate interacts with clients in a supportive way that fosters health, mutual respect, clear communication and positive self-regard.
Education & Experience: High school diploma or GED, A.A. Degree preferred. Mental Health, Security or Medical background a plus.
Skills: Customer service skills, Strong writing and communication skills and the ability to multi-task and work with deadlines.
Hours: PRN – Hours vary.